A must-attend event for forward-thinking credit, debt, billing, collections and customer services professionals within the electricity, gas and water sectors

More than 90 attendees now confirmed including representatives from:

Affinity Water; British Gas; British Gas; Capita; Ecotricity; Electric Ireland; First Utility; Flow Energy; Irish Water; iSupply Energy; Loop Customer Management; McCann&Co; Ofgem; Ofwat; RWE Npower; Scottish Power; Severn Trent Water; South East Water; South Staffs Water; South West Water; Southern Water ; Spark Energy; Thames Water; UK Power Networks; United Utilities; Utility Warehouse; Weightmans Solicitors

This CPD-certified conference will equip you with the tools to:

  • Use data to build a holistic picture of your customers
  • Ensure you are up to date with Ofgem’s & Ofwat’s regulation and policy updates
  • Create innovative approaches to Smart Meter data & technology
  • Prevent billing delays through accurately tracking transient tenants
  • Operationalise your approach to fraud

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What previous attendees say...

Insightful, very customer centric, positive” - Head of collections, EON

“The event was great. Well worth going for insight about the industry” - Vice president, EXL

“Great place to meet industry peers and also hear about topical issues” – Head of customer collections, Utility Warehouse

“Great insight and inspired fresh thinking” – Head of credit management, Haven Power ltd

CPD web logo This conference has been certified for CPD purposes and all attendees are eligible to receive a certificate of their attendance.