**Click here to view a sample of attendees already confirmed**

The must-attend event for B2C and B2B customer professionals within energy retailers and networks

The energy market is more competitive than ever. Our 2017 conference will arm you with the insight and tools to implement CMA remedies, innovative engagement strategies and a superior customer experience.

This CPD-certified conference will equip you with the tools to:

  • Lead a high-level customer experience strategy
  • Contribute to the overall performance of your business
  • Create innovative smart meter tariffs that are tailored to your customers
  • Work strategically with your B2B customers to deliver impeccable service

Twitter Follow us @utilityweek and use #EnergyCustomer to tweet about the event

What past attendees said…

“A very informative, forward thinking and thought provoking day”
Customer relations specialist, Power NI

“Great knowledge sharing opportunity with useful networking links. There’s definitely learning I can take away back to NG” Customer & shareholder manager (transmission), National Grid

“Thought provoking and challenging conference highlighting the importance and benefits of excellent customer service” Customer service manager, Northern Ireland Electricity Networks

“Informative with fresh ideas on how to approach and engage customers”
Energy analyst, EDF Energy

fh160811-water-customer-event-logo The Utility Week Water Customer Conference takes place the day before our annual Utility Week Energy Customer Conference.
Why not attend both and gain a cross-utility customer understanding?
For more details visit events.utilityweek.co.uk/water