Utility Week 2018 Water Customer Conference confirmed attendee sample

Chair – customer scrutiny group, Affinity Water
Graduate management trainee, Anglian Water
Regional network service manager, Anglian Water
IMDS resolutions manager, Anglian Water
Head of metering services, Anglian Water
IOS customer and communications manager, Anglian Water
IMR water customer service strategy manager, Anglian Water
Communications & customer manager, Anglian Water
VP business development, App Orchid
Senior consultant, business analysis, Atkins
Head of customer experience, Balfour Beatty
Regional director, Barhale
Director, Blue Marble Research
Head of customer operations, Business Stream
Business development manager, Capita Business
Accounts manager, Charis Grants
Managing director, Charis Grants
External affairs manager, Christians Against Poverty
Key account director, Computershare Communications
Head of commercial sales, Computershare Communications
Senior policy manager, Consumer Council for Water
Chair, Consumer Council for Water
Chief executive officer, Consumer Council for Water
Managing director, Customer Whisperers
Business development manager, Diehl Metering
Associate director, DJS Research
Head of commercial retail, Dŵr Cymru Retail Services
Retail billing manager, Dŵr Cymru Retail Services
Programme manager, Dŵr Cymru Retail Services
Billing operations manager, Dŵr Cymru Retail Services
Director of customer strategy & comms, Dŵr Cymru Welsh Water
Chief executive officer, Dŵr Cymru Welsh Water
New business development manager, Echo Managed Services
Business development director, Equita
Customer service manager, ESH Construction
Business development manager, Firstsource Solutions
Head of business development, Gemserv
Operations manager, Hydrosave UK
Associate director, Impact Research
Research director, Impact Utilities
Business development manager, Institute of Customer Service
Chief executive officer, Institute of Customer Service
Customer service manager, Irish Water
Non-domestic stakeholder manager, Irish Water
Customer operations support manager, Irish Water
Finance director, Jersey Water
Customer services director, Kier
Customer services manager, Kier
Head of high court client services, Marston
Senior consultant, Merje
Director of market performance, MOSL Group
Customer experience manager, North Midland Construction
Customer engagement manager, Northumbrian Water
Customer services manager, Northumbrian Water
Head of customer service, Northumbrian Water
Transformation development manager, Northumbrian Water
Communications, Northumbrian Water Group Business
SME customer director, Northumbrian Water Group Business
Founder, Occutrace
Principal, Ofwat
Senior director strategy & planning, Ofwat
Graduate associate, Ofwat Learning
Wholesale services desk coordinator, Portsmouth Water
Distribution engineer, Portsmouth Water
Experience improvement manager, Scottish Water
Customer experience manager, Scottish Water
Director of strategic customer service planning, Scottish Water
Chief customer officer, Severn Trent Water
Regional network manager, South East Water
Head of communications, South East Water
Head of retail services, South Staffs Water
Debt manager, Southern Water
Customer billing services lead, Southern Water
Director of strategy & communications, Southern Water
Head of communications and digital, Southern Water
Head of billings and collections, Southern Water
Customer journey improvement manager, Thames Water
Customer service director, United Utilities
Director, Vallum Associates
Executive director, Water Services Association of Australia
Manager, Water Services Corporation
Business delivery manager, Waterchoice
Managing director, Waterchoice
Customer experience manager, Wessex Water
Senior vice president, WNS Global Services
Customer service lead, WRc
Chief executive officer, YES Energy Solutions
Client relationship manager, Yorkshire Water
Head of service delivery centre, Yorkshire Water
Customer service manager, Yorkshire Water
Customer experience manager, Yorkshire Water
Compliance manager, Yorkshire Water
Client relationship manager, Yorkshire Water
Head of customer service, Yorkshire Water


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